Refund and Returns Policy

Refund & Return Policy

At PR Digital Marketing Agency & Academy, we strive to provide the best services and learning experience to our students and clients. However, we understand that there may be instances where a refund or return request may arise. Below is our Refund & Return Policy:

1. Course Enrollment Refund Policy

• Cancellation Before Start Date:
  If a student cancels their enrollment at least 7 days before the course start date, they are eligible for a 100% refund of the paid fees.
• Cancellation Within 7 Days of Start Date:
  If the cancellation request is made within 7 days of the course start date, a 50% refund of the total fees will be provided.
• No Refund After Course Commencement:
  Once the course has started and more than 7 days have passed, no refunds will be processed.

2. Course Transfer Policy

• Students who wish to transfer their enrollment to a future batch or another course can do so by submitting a written request at least 3 days before the current batch starts. Course transfer is subject to availability and approval.

3. Refund for Services (Digital Marketing Projects)

• Service Cancellation Before Project Start:
  If a project is canceled before any work has been initiated, a full refund will be provided, minus any administrative fees.
• Service Cancellation After Project Initiation:
  If a project is canceled after work has started, a partial refund will be provided based on the proportion of work completed.
• No Refund for Completed Projects:
  Once the project is completed and delivered, no refunds will be provided.

4. Non-Refundable Items

• Registration or processing fees paid during enrollment.
• Fees paid for any certifications, tools, or external resources.

5. Refund Process

• Refund requests must be submitted in writing via email to support@prdigitalmarketing.com or in person at our office.
• The refund will be processed & credited within  7–10 business days to complete, depending on the payment method used.

6. Exceptional Circumstances

In cases of unforeseen circumstances (e.g., medical emergencies), refund requests will be reviewed on a case-by-case basis. Supporting documentation may be required.

Contact Us

If you have any questions or need assistance regarding this policy, feel free to contact us:
📞 Phone: 7415567377
📧 Email: support@prdigitalmarketing.com
📍 Address: B-54, Govindpuri, Gwalior, M.P. 474011

This policy ensures transparency and fairness in all transactions, ensuring a seamless experience for our students and clients.